a) Determine whether the computer has the 64-bit or 32-bit version of Office installed. To do this, open an Office 2013 application, choose File > Account, and then choose About. The bit is displayed next to the application version.
b) Depending on the version of Office, open a command prompt (run cmd).
For 64-bit Windows with 32-bit Office, please type cd C:\Program Files (x86)\Microsoft Office\Office15, press ENTER.
c) For 32-bit Windows, or 64-bit Office with 64-bit Windows, please type cd C:\Program Files\Microsoft Office\Office15.
Then type cscript ospp.vbs /dstatus, press ENTER
